- Lynn Curry
- Situational Analysis
- Change Management
- Program Design
Innovation means active experimentation to find better ways to produce valued outcomes. Health care innovation at the laboratory level is well understood, supported and very productive. There is also a proud history of health care innovation at macro-levels from the creation of church-based hospitals for the indigent throughout Europe in the Middle Ages to the wide variety of health insurance systems developed across the world in the 20th century. More recently centralized payers, like insurance companies and governments, are experimenting with innovations that exert their monopsony power to reduce prices and use variation in pharmaceuticals.
Innovation is notably lacking however in health care delivery. This is odd given all our brave talk about improving efficiency, effectiveness, quality and sustainability. A significant barrier is the lack of consensus and trust among health sector participants: "one subgroup's innovation is another subgroup's loss of control [Kanter*]".
To breakdown these barriers and build inter-professional trust, participants will have to routinely share information formerly kept in inaccessible paper files. Robust, dependable, cross-platform electronic health data systems are central to the success of this information exchange. Full access records must be available to all providers and support personnel at any time if we expect them to effectively coordinate care.
One more thought: how about we include the patient and families or caregivers as part of the team and make the full information base available to them on demand? Talk about innovative!
*Kanter, R.M. Why Innovation Is So Hard In Health Care: And How To Do It Anyway. Harvard Business Review on line. Posted February 22, 2011. Available on-line: http://blogs.hbr.org/innovations-in-health-care/2011
No comments found.
June 15, 2017
3 Things Great Leaders Never Do. 5 Keys to Organizational Change. 7 Days to C-Suite Nirvana. Does anyone really believe this clickbait? This meme of false s...
FITBIT Your Strategy
June 8, 2017
We are going to assume that you do HAVE a strategy that is guiding decisions towards some well-defined goals. You aren't just reacting from one crisis to the next, right? OK then,...
Get the Little Things Right
April 19, 2017
You must be good at the little things to be an effective consultant or change agent. Any good cook knows that. And you have to take the time. Scratch made puff pastry is a wondrous thing, not a...
Align Behavior with Goals
April 4, 2017
The last two posts took up the problems of getting all organizational work aligned to real goals for that organization. The point of this effort, and it does take focused effort, is ...