The Trap of False Ends

The first few weeks of a new consultation are tense. Information dumps are common: verbal, electronic and paper, sometimes redundant, sometimes contradictory, sometimes with telling gaps or...   [more >]

Experience is NOT Knowledge or Skill

A common consulting error is to assume that people long in their positions know what they are doing and do it well. We assume that through experience people learn the necessary knowledge, skills ...   [more >]

Recent Posts

Specificity Click-bait
June 15, 2017

    3 Things Great Leaders Never Do. 5 Keys to Organizational Change. 7 Days to C-Suite Nirvana. Does anyone really believe this clickbait? This meme of false s...

FITBIT Your Strategy
June 8, 2017

We are going to assume that you do HAVE a strategy that is guiding decisions towards some well-defined goals. You aren't just reacting from one crisis to the next, right? OK then,...

Get the Little Things Right
April 19, 2017

You must be good at the little things to be an effective consultant or change agent. Any good cook knows that. And you have to take the time. Scratch made puff pastry is a wondrous thing, not a...

Align Behavior with Goals
April 4, 2017

The last two posts took up the problems of getting all organizational work aligned to real goals for that organization.  The point of this effort, and it does take focused effort, is ...

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