Manage Reform Resistance through Disciplined Problem Analysis and Innovation Trials

        Much as we like to think of ourselves as quality focused and dedicated to continuous improvement, most of us, most of the time, avoid change of any kind. There is something about ...   [more >]

Simplistic Problem Analysis Reinforces Reform Resistance

  Setting up yet another research study or pilot initiative is commonly used to avoid making and acting on hard decisions about changing comfortable, but unproductive behavior. This avoidanc...   [more >]

Another Source of Continuing Error

  Reform resistance and continuing a pattern of avoidable errors is understandable when there is no feedback on what you are doing. It is not reasonable to expect improvement without evidence...   [more >]

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    3 Things Great Leaders Never Do. 5 Keys to Organizational Change. 7 Days to C-Suite Nirvana. Does anyone really believe this clickbait? This meme of false s...

FITBIT Your Strategy
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We are going to assume that you do HAVE a strategy that is guiding decisions towards some well-defined goals. You aren't just reacting from one crisis to the next, right? OK then,...

Get the Little Things Right
April 19, 2017

You must be good at the little things to be an effective consultant or change agent. Any good cook knows that. And you have to take the time. Scratch made puff pastry is a wondrous thing, not a...

Align Behavior with Goals
April 4, 2017

The last two posts took up the problems of getting all organizational work aligned to real goals for that organization.  The point of this effort, and it does take focused effort, is ...

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